PHI Retention Requirements: A Complete Guide for HIPAA Compliance

Introduction: Understanding PHI Retention

In healthcare and associated industries, retaining Protected Health Information (PHI) is critical to regulatory compliance. Knowing how long to hold onto PHI is essential for HIPAA compliance, safeguarding patient data, and protecting your organization from potential fines. This guide explores retention requirements for PHI across different scenarios, ensuring you’re aligned with both federal and state regulations.

 

What Are the HIPAA PHI Retention Rules?

The HIPAA Security Rule mandates that all PHI records must be retained for at least six years (45 CFR § 164.316(b)(2)(i)). This applies to all Covered Entities, Business Associates (BAs), and Subcontractors. However, additional federal and state regulations may impose longer retention periods, requiring you to comply with the most stringent standard.

 

Federal PHI Retention Requirements

Centers for Medicare & Medicaid Services (CMS):

  • Hospitals: Must retain records for at least five years.
  • Critical Access Hospitals: Require minimum six-year retention (42 CFR § 482.24(b)(1)).

Occupational Safety and Health Administration (OSHA):

  • Employers handling employee medical and exposure records must retain them for 30 years (OSHA Standard 29 CFR 1910.1020).

 

State-Specific Guidelines:

PHI retention requirements vary by state, often ranging between 7–10 years. For example:

  • California: The California Medical Association recommends physicians keep records for 10 years after the last patient visit.
  • Other states may enforce shorter or longer time frames—consult your state’s health department or medical board for precise requirements.

 

Best Practices for Physicians

For physicians, a 10-year retention period is widely recommended unless state laws dictate otherwise. Retaining records securely and indefinitely can help mitigate the risk of HIPAA violations. Always implement strong security measures, including encryption and access controls, to protect long-term data.

 

PHI Retention for Insurance Agents

State insurance departments typically require agents to retain PHI-related records for 5–7 years.

Compliance with local laws is essential. Contact your state’s insurance department to verify retention requirements specific to your jurisdiction.

What About Business Associates and Subcontractors?

Business Associates (BAs) and their subcontractors are not required to retain PHI after the termination of a contract. Instead, they must:

  • Return PHI to the Covered Entity (e.g., a physician practice) within a 30-day period post-contract termination.
  • Sanitize and securely destroy remaining data, including:
    • Shredding physical documents.
    • Overwriting digital data using secure methods (e.g., writing 1’s and 0’s).

Key Tip: Avoid simple deletions. Properly sanitize data to prevent breaches, which could result in severe penalties.

 

Challenges of Long-Term PHI Retention

While complying with retention requirements, organizations must balance accessibility and security:

  • Risk of HIPAA Violations: Improper storage increases the likelihood of breaches.
  • Storage Solutions: Cloud storage with HIPAA compliance certifications can offer scalability and security.
  • Training: Ensure employees are trained in proper data management and destruction procedures.

 

Conclusion: Protecting PHI and Your Organization

Understanding PHI retention requirements is vital for compliance and safeguarding sensitive information. Whether you’re a Covered Entity, Business Associate, or subcontractor, adhere to federal and state regulations while implementing robust security measures.

Ready to ensure HIPAA compliance in your organization? Contact us today for expert guidance on PHI retention, secure data management and having proper security measures in place. We tailor solutions to fit your needs.

  1. 45 CFR § 164.316(b)(2)(i)
  2. 42 CFR § 485.638(c)
  3. 42 CFR § 482.24(b)(1)
  4. OSHA’s Other Recordkeeping Standard: Access to Employee Exposure and Medical Records
  5. How Long Do I Have to Keep My Patient’s Medical Records?

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Essential Guide to Email Authentication and Deliverability: How to Configure DMARC, SPF, and DKIM Records

Essential Guide to Email Authentication and Deliverability: How to Configure DMARC, SPF, and DKIM Records

Essential Guide to Email Authentication and Deliverability: How to Configure DMARC, SPF, and DKIM Records
*This process is technical and requires access to your Domain Name Server (DNS). It’s recommended to have an IT professional handle these configurations to avoid potential issues. If you proceed yourself, back up your current settings with screenshots or copies before making any changes.
Organizations rely heavily on email for marketing and communication, making it a prime target for malicious actors. Phishing, spoofing, and other email attacks can inflict significant financial and reputational damage. In response to this growing threat, email providers are tightening their security measures, and businesses that aren’t paying attention risk having their emails blocked.
A recent announcement from Microsoft, highlighted in their Tech Community blog, highlights that Outlook is implementing stricter requirements for high-volume senders to protect users from unwanted and potentially harmful messages. This move serves as a clear signal: email authentication is no longer optional – it’s required for all organizations, regardless of their sending volume.
The key to making sure your emails reach their intended recipients is all in the configuration and alignment of your Domain-based Message Authentication, Reporting and Conformance (DMARC), Sender Policy Framework (SPF), and DomainKeys Identified Mail (DKIM) records. These protocols verify an organization actually sent the emails and tells receiving servers your messages are legitimate and shouldn’t be sent to spam folders or blocked.
What makes SPF, DKIM, and DMARC so crucial?
SPF (Sender Policy Framework): This record lists the authorized mail servers permitted to send emails on your behalf. When your email server receives an email, it checks it and verifies if the sending server’s IP address matches the list in your SPF record. This helps prevent attackers from spoofing your domain using unauthorized servers.
DKIM (DomainKeys Identified Mail): DKIM adds a digital signature to your outgoing emails. This signature is cryptographically linked to your domain and verified by the receiving server using a public key published in your DNS records. DKIM ensures the integrity of the email content and confirms that it hasn’t been tampered with in transit.
DMARC (Domain-based Message Authentication, Reporting & Conformance): DMARC builds upon SPF and DKIM. It tells receiving servers what to do with emails that fail SPF and/or DKIM checks. You can set policies to “none” (monitor), “quarantine” (send to spam), or “reject” (block). DMARC also enables reporting, allowing you to gain valuable insights into who sends emails using your domain and identify potential spoofing attempts.
Microsoft’s Stance: A Wake-Up Call
The stricter requirements being implemented by Outlook for high-volume senders emphasize the need for organizations to set up and review their authentication protocols. While the current focus is on high-volume senders, it is clear: email providers are looking for authenticated mail. Failing to correctly set up your DMARC, SPF, and DKIM records will lead to deliverability issues of emails.
What Your Company Needs to Do Now:
Regardless of size or email volume, every company should take the following steps to make sure its email authentication is configured correctly. Here’s a checklist:
Audit Your Existing Records: Check for existing SPF, DKIM, and DMARC configurations. Are they accurate and up-to-date?
Implement Missing Records: If you are missing any of these records, add them immediately. *Consult with your IT team or email service provider for guidance.
Check Alignment: It’s crucial to make sure there is alignment between your SPF, DKIM, and DMARC records. This means that the domain used for SPF and the signing domain in DKIM should match the “From” address domain in your emails. DMARC relies on this alignment to function effectively.
Start with a Monitoring Policy: For DMARC, it’s often best to start with a “none” policy to monitor how your emails are being handled and identify any legitimate sending sources that might not be properly authenticated.
Gradually Enforce Stronger Policies: Once you clearly understand your email flows and have addressed any authentication issues, move gradually towards stronger DMARC policies like “quarantine” or “reject” to protect your domain from spoofing actively.
Regularly Review and Update: The email landscape is constantly changing. Regularly review and update your authentication records as needed, especially when changing your emails or third-party sending services.
The Benefits of Proper Email Authentication:
Properly configuring and aligning your DMARC, SPF, and DKIM records offers significant benefits:
Improved Email Deliverability: Your legitimate emails are more likely to reach the inbox, avoiding spam folders and blocks.
Enhanced Brand Reputation: Protecting your domain from spoofing builds trust with your recipients and safeguards your brand’s reputation.
Increased Security: You significantly reduce the risk of using your domain for phishing and other malicious activities.
Compliance with Evolving Standards: By staying ahead of the curve, you ensure your email practices align with the increasingly stringent requirements of email providers.
The message is clear: email authentication is no longer optional. The recent emphasis from major providers like Microsoft underscores its critical importance in maintaining reliable and secure email communication. By taking the steps to audit and align your DMARC, SPF, and DKIM records, your organization can protect itself, customers, and reputation. Don’t wait until your emails are blocked – act now to secure your email.
Have questions or need help with your HIPAA compliance? Schedule a call with our experts today. https://www.totalhipaa.com/get-started/
To check your DMARC Records go here
https://www.totalhipaa.com/dmarc-lookup-free/
All records, a free and easy tool to use
https://easydmarc.com/

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